Returns, cancellations and refunds

For standard physical products sold by IntegraSmart Tech, request a return within 30 days after delivery and contact us for instructions before sending it. Keep the item and included accessories in reasonable condition. Buyer-remorse return shipping is normally paid by the buyer; we cover reasonable return costs for our errors, wrong items or defects. Mandatory consumer rights remain available.

Supplier restrictions do not automatically reduce the return promise we made to you. Third-party sellers must display a clear policy before payment; it cannot exclude mandatory rights or remedies for goods not received, misdescribed or defective. Contact us about a disputed seller response.

Cancel before shipment when possible; if the order has not been charged yet, cancelling releases the card hold. A submitted supplier order may need manual cancellation confirmation; a request alone is not proof of cancellation. Air Radar licenses are not returnable for change of mind once the activation code has been sent. If the code does not activate or the software does not work as described and we cannot fix it, we refund the license. Custom-made products show any specific cancellation limits before purchase. These limits do not waive mandatory rights.

Approved payment refunds are returned through the payment processor to the original payment method, rather than an arbitrary card or compulsory store credit. Processing and bank posting times vary. Partial refunds apply to the affected amounts; related tax and seller settlement adjustments must be reconciled. An internal status alone is not confirmation that the processor completed the refund.

Contact: contact form