INTEGRASMART HOMES LLC
Returns and refunds
30-day returns
We accept returns of standard physical products requested within 30 days of delivery. Use our contact form with your order number to arrange the return and receive instructions.
Return shipping
The customer pays return shipping unless the item is defective or we made an error. If there is a defect, damage or an incorrect item, contact us with the order number and photos so we can arrange a solution and cover the applicable return shipping.
Refunds and other products
Approved refunds are returned to the original payment method. Bank processing time varies. Custom work and software licenses require their own terms before purchase; this standard physical-product policy does not automatically apply to them. Mandatory consumer rights remain unaffected.